CompTIA A+ Certification 802
Days: 5
Prerequisites: CompTIA A+ Certification: Exam 220-801, Revised
Unit 1: Troubleshooting basics
Topic A: Troubleshooting methodology
Topic B: The troubleshooting toolkit
Unit 2: Client operating systems
Topic A: Comparing Windows editions
Topic B: Configuring Windows Explorer
Topic C: The Command Line utility
Topic D: Virtualization
Unit 3: Configuring the operating system
Topic A: System configuration tools
Topic B: System information and monitoring
Topic C: Task management
Topic D: Configuration files
Unit 4: Configuring hardware settings
Topic A: Device and hardware settings
Topic B: Disks and partitions
Unit 5: Networking PCs
Topic A: Creating network connections
Topic B: Sharing files and printers
Topic C: Remote connections
Unit 6: Authentication and user security
Topic A: Users and authentication
Topic B: Windows security policies
Topic C: File system security
Unit 7: Securing systems and data
Topic A: Identifying common threats
Topic B: Physical security
Topic C: Digital security
Topic D: Data destruction and disposal
Topic E: Malware detection and removal
Unit 8: Preventative maintenance
Topic A: Performing backups
Topic B: Disk maintenance
Topic C: Updating software
Unit 9: Securing networks
Topic A: Securing wired networks
Topic B: Securing wireless networks
Unit 10: Troubleshooting system hardware
Topic A: Troubleshooting core system elements
Topic B: Troubleshooting storage devices
Topic C: Troubleshooting laptop computers
Unit 11: Display and printer troubleshooting
Topic A: Troubleshooting display issues
Topic B: Printer troubleshooting
Unit 12: Network troubleshooting
Topic A: Troubleshooting the physical network
Topic B: Troubleshooting the logical network
Unit 13: Operating system troubleshooting
Topic A: Startup and recovery tools
Topic B: Troubleshooting Windows and application issues
Unit 14: Mobile devices
Topic A: Comparing tablets and laptops
Topic B: Basic features of mobile operating systems
Topic C: Mobile networks and email
Topic D: Methods for securing mobile devices
Topic E: Synchronizing data
Unit 15: Operating system installation and upgrades
Topic A: Preparing to install Windows
Topic B: Windows installation
Topic C: Windows upgrades and compatibility
